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Career Opportunities

Join our team!

Career opportunities

At Charlotte Gastroenterology & Hepatology, we strive to provide our patients with an exceptional healthcare experience. The key to achieving that goal is to hire dedicated, patient-focused staff members. If you want to work for a medical practice with a team-oriented culture, please explore our open positions. As part of our commitment to recruiting the best candidates, we offer competitive pay and benefits.


Benefits

  • Paid time off (PTO)
  • Paid holidays
  • Employee health insurance
  • Dental/vision insurance
  • Life insurance
  • 401K/profit sharing
  • Direct deposit
  • Opportunities for advancement

To apply:

Please send a current resume to hr@charlottegastro.com

open positions

GENERAL SUMMARY OF POSITION: This position primarily assists providers in daily office flow by rooming/discharging patients.

LOCATION: Huntersville

SUPERVISION RECEIVED: Reports to Clinical Supervisor or Office Manager

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

  1. Assist physician with patient care:
    -Escort patient to exam room.
    -Obtain vital signs, list medications, brief history, chief complaint, update/input past medical/surgical history, allergies, patient completed review of systems (ROS).
    -Assist physicians with exams, diagnostic procedures, treatment.
    -Provide patient care as ordered to include but not limited to labs, medications, injections, hospital admissions, etc.
    -Provide prep instructions and educational material to patient.
    -Escort patient to check-out.
    -Document all orders performed and send paperwork to appropriate departments.
  2. At end of day, ensure exam rooms are stocked and ready for the next day.
  3. Sample Closet:
    -Request samples when needed.
    -Check drug closet weekly.
    -Escort drug reps to and from closet. Help obtain MD signature for visit.
    -Check samples monthly for EXP date.
  4. Check bio-hazard twice a month and make sure it is sealed to be picked up when box is full. They may not pick up if not sealed.
  5. Change disinfection log sheets in all rooms once a month.
  6. Prepare EMR one week prior to appointment date ensuring all test results and pertinent records are in chart. Utilize Epic to obtain records. For non-Epic providers that medical records have been unable to obtain records contact the patient’s referring office. These may include, but not limited to, op notes, hospital summaries, lab reports, office notes etc.

There may be times when a patient flow specialist may not have an assigned provider due to provider schedules. During this time, the clinical assistant may be assigned to:

  1. Assist triage clinical staff with the following:
    -Patients
    -Phone calls/Voice mails
    -Call backs/results
    -Medication calls and questions
    -Scheduling and rescheduling tests/procedures
    -Prior authorizations
    -Assignments as necessary by triage assistant
  2. Assist clerical staff when needed:
    -PTO coverage
    -Calling and confirming patients
    -Answering phones/voice mails
    -Confirm hospital patients for the next day
    -Schedule procedures, xrays, and other tests
    -Arrange tests and appointments for patients when referred to other doctors

Moderate travel to all CGH satellite locations as provider schedules require.

EDUCATION: RN graduate from accredited school of nursing, LPN graduate from accredited school of nursing, CMA or RMA graduate from accredited program.

EXPERIENCE: Specialty/Internal Medicine experience preferred.  New graduates from an accredited program.

CERTIFICATES AND LICENSES: RNs and LPNs must have valid NC nursing license. CMAs and RMAs must have current certification. The employee must have current BLS card and CPR certification.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

  1. Knowledge of medical terminology.
  2. Good organizational skills. Detail oriented.
  3. Good verbal and written communication skills.
  4. Ability to establish priorities and meet deadlines.

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations and other conditions common to clinic environment. Irregular hours are not common, but possible.

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds may rarely need to lift in excess of 50 pounds (patients).  Vision must be corrected to 20/20. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment and has the potential to be stressful at times.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION: This position is responsible for answering phones, schedule patient appointments for office visits and/or procedures, review and verify patient insurance, and check patients in/out of the office.

LOCATION: The person in the role will split time between our Ballantyne and Matthews locations.

SUPERVISION RECEIVED:  Reports to Office Manager

SUPERVISION EXERCISED:  None

ESSENTIAL FUNCTIONS:

  1. Check patients in and out of office. Must be able to multi-task.
  2. Obtain needed PCP referrals prior to office visits. Load referrals into Epic.
  3. Call and confirm upcoming appointment per protocol.
  4. Collect patient co-pays and payments on account as needed. Write out cash receipts. Balance at the end of the day. Compile bank deposit.
  5. Balance daily charges and forward encounters to the Central Billing Office.
  6. Schedule follow-up appointments for patients.
  7. Make new patient charts as needed. Load demographics. Collect, enter, and/or correct patient insurance and demographic information in the computer system. Set up patient accounts in Epic.
  8. Copy patient insurance cards front and back. File in chart and load into Epic.
  9. Answer incoming calls and transfer calls to appropriate location/person.
  10. Pull, prepare, and check charts for appointments ensuring all PCP referrals, insurance card copies, etc. are in the chart and keyed into computer system.
  11. Must possess ability to work independently.
  12. Straighten lobby and remove dated magazines, turn off TV.
  13. Daily mail run to the mailbox (mail box is on site).
  14. Daily stamp mail through the postage meter.
  15. Other general office duties as assigned by Office Manager.

EDUCATION: High school diploma

EXPERIENCE: Minimum of six (6) months front desk and/or appointment scheduling experience within a medical office. 

QUALIFICATIONS (Knowledge, Skills, and Abilities):  The job holder must demonstrate current competencies applicable to job position including but not limited to:

  1. Knowledge of computer systems, programs, applications.
  2. Knowledge of medical terminology.
  3. Knowledge of patient account policies and practices of the clinic.
  4. Knowledge of CGH policies and procedures.
  5. Medical appointment scheduling.
  6. Must accurately input demographic and appointment data into Epic.
  7. Skill in general office procedures, data entry, telephone etiquette.
  8. Good written and verbal communication skills.

ENVIRONMENTAL/WORKING CONDITIONS:

Normal office environment. Involves frequent contact with staff, patients, and the public. Work may be stressful at times. Contact may involve dealing with angry or belligerent people.

PHYSICAL/MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee will be sitting 6-8 hours a day.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment.

FLSA DESIGNATION: Non-Exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION: This position schedules patients for procedure appointments and obtains precertification for procedures as indicated by the insurance company.

LOCATION: Ballantyne

SUPERVISION RECEIVED: Reports to the Office Manager.

SUPERVISION EXERCISED: None.

ESSENTIAL FUNCTIONS:

    1. Coordinate patient procedure appointments per next available time slot in-office or hospital.
    2. Verify benefits if needed.
    3. 3. Cancel and/or reschedule procedures as requested by patients/doctors and advise appropriate staff and physicians of changes in schedule.
    4. Obtain insurance precertifications, authorizations, and referrals on all needed procedures and hospital visits.
    5. Post authorization and referrals into the computer system.
    6. Assist staff with general questions regarding precert and authorizations.
    7. Review schedules as needed ensuring no holes in physician schedules.
    8. Must possess ability to work independently.
    9. Identify and resolves work problems to ensure quality patient service.
    10. Prepare and mail procedure care packets.
    11. Ensure that office supplies and equipment are maintained appropriately.
    12. Attend required meetings as requested.
    13. Other general office duties as assigned by Office Manager or Operations Manager.

EDUCATION: High School Diploma

EXPERIENCE: Minimum one (1) year procedure/surgery scheduling experience with a large medical practice. Clinical assistant experience will be considered if scheduling was one of the assigned tasks.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

      1. Good verbal and written communication skills.
      2. Good telephone skills.
      3. Good computer skills.
      4. Good medical terminology skills.
      5. Ability to establish priorities and meet deadlines.
      6. Must demonstrate initiative and problem solving skills.
      7. Knowledge of computer systems, programs, applications.
      8. Knowledge of medical terminology.
      9. Knowledge of patient account policies and practices of the clinic.
      10. Knowledge of organizations’ policies and procedures.

ENVIRONMENTAL/WORKING CONDITIONS: Normal office environment. Involves frequent contact with staff, patients, and the public.  Work may be stressful at times. Contact may involve dealing with angry or belligerent people.

PHYSICAL/MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee will be sitting 6-8 hours a day. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION: This position reviews and verifies insurance claims and patient accounts, and obtains needed pre-certification/referrals to ensure payment of claims. She/He follows-up with insurance companies to ensure that claims are paid in a timely manner. She/He ensures all payments, adjustments, and information lines are posted to patient accounts, as well as effectively communicates account status to patients.

LOCATION: Mooresville

SUPERVISION RECEIVED: Reports to the Billing Manager.

SUPERVISION EXERCISED: None.

ESSENTIAL FUNCTIONS:

    1. Read and understand Explanation of Benefits from various insurance companies.
    2. Follow-up with insurance companies and ensure claims are paid. Resubmit insurance claims that have received no response. Appeal denials, if applicable.
    3. Verify and work credit balances/refunds.
    4. Post payments and/or charges as needed.
    5. Proof, post and file batches. Proof and post electronic batches.
    6. Obtain insurance pre-certifications, authorizations, and referrals on required office visits, procedures, and hospital charges.
    7. Key authorizations, referrals, and benefits into the NextGen System using the Authorization Tracking Module.
    8. Answer patient billing inquiries.
    9. Identify and resolve work problems to ensure quality patient service.
    10. Collect and enter patient insurance/demographic information in the computer system.
    11. Compile reports, maintain A/R data, balance postings each day, file batches, and other duties as assigned.
    12. Provide good customer service.
    13. Deal effectively with returned check situations.
    14. Understand bankruptcy laws as they pertain to the Billing Office.
    15. Prepare and mail paper claims. Prepare and transmit electronic claims.
    16. Scan EOBs, etc
    17. Keep current with healthcare trends and practices.
    18. Ensure that office supplies and equipment are maintained appropriately.
    19.  Other general office duties and special projects as assigned by Billing Office Manager.

EDUCATION: High School Diploma

EXPERIENCE: Minimum one (1) year billing experience with a health care organization. Additional education and/or general office experience is beneficial.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

      1. Knowledge of computer systems, programs, applications.
      2. Knowledge of medical terminology, medical coding, CPT and ICD-9 Codes, and the correct use of modifiers.
      3. Knowledge of medical billing/collection practices.
      4. Knowledge of patient account policies and practices of the clinic.
      5. Knowledge of insurance pre-certification/authorization, and PCP referrals.
      6. Knowledge of medical coding.
      7. Skill in general office procedures, data entry/ten key, telephone etiquette.
      8. Good oral and verbal communication skills.
      9. Skill in gathering, analyzing, and evaluating data.
      10. Must possess ability to work independently.

ENVIRONMENTAL/WORKING CONDITIONS: Normal office environment. Involves frequent contact with staff, patients, and the public. Work may be stressful at times. Contact may involve dealing with angry or belligerent people.

PHYSICAL/MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee will be sitting 6-8 hours a day. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION: This position codes hospital and office visit charges and keys them into the practice management system.

LOCATION: Mooresville

SUPERVISION RECEIVED: Reports to Billing Manager.

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

  1. Assist staff with general questions regarding coding.
  2. Identifies and resolves work problems to ensure quality patient service.
  3. Ensures that office supplies and equipment are maintained appropriately.
  4. Attends required meetings and participates in committees as requested.
  5. Keeps current with health care trends and practices.
  6. Codes all charges (hospital, facility and/or office).
  7. Consults with medical providers to clarify missing or inadequate record information and to determine appropriate diagnostic and procedure codes. Provides thorough, timely and accurate review of ICD10 and/or CPT code assignments with physician.
  8. Compile reports, maintain A/R data.
  9. Review and resolve insurance denials by examining the provider documentation.
  10. Create and/or key batches of payments and charges.
  11. Answers patient basic billing inquiries.
  12. Other general office duties as assigned by Billing Office Manager.

EDUCATION: High school diploma, Associates Degree preferred.

EXPERIENCE: Minimum one year general office experience and minimum one year coding and/or billing experience within a health care organization. Experience working directly with physicians. Thorough knowledge of ICD-10 and CPT procedure coding practices, rules and industry standards. Experience coding gastroenterology a plus.

CERTIFICATES AND LICENSES: Coding Certification required.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

  1. Knowledge of computer systems, programs, applications.
  2. Knowledge of medical coding, CPT and ICD-9 Codes, modifiers… Knowledge of Surgical coding and billing (Colon/Rectal/ Gastroenterology knowledge a plus).
  3. Knowledge of general billing office procedures.
  4. Knowledge of patient account policies and practices of the clinic.
  5. Good oral and written communication skills.
  6. Skill in gathering, analyzing, and evaluating data.

ENVIRONMENTAL/WORKING CONDITIONS: Normal office environment. Involves frequent contact with staff, patients, and the public. Work may be stressful at times. Contact may involve dealing with angry or belligerent people.

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear.  The employee will be sitting 6-8 hours a day.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  This position requires the use of computer equipment.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION: Responsible for the review and follow-up on accounts to ensure timely payment from insurance or patients.

LOCATION: Mooresville

SUPERVISION RECEIVED: Reports to Billing Manager.

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

  1. Read and understand Explanation of Benefits from various insurance companies. Follow-up with insurance companies and ensure claims are paid. 
  2. Appeal payer denials per protocol.
  3. Identifies and resolve patient billing inquiries to ensure quality patient service.
  4. Posting payments and charges to accounts, as needed.
  5. Review and analyze AR reports incorporating payer payment guidelines to resolve accounts effectively.
  6. Review and resolve account balances ensuring payment is received.
  7. Participates in staff educational activities as requested. Keeps current with health care trends and practices.
  8. Other general office duties as assigned by Billing Office Manager.

EDUCATION: High school diploma

EXPERIENCE: Minimum of one year accounts receivable experience, preferable within a health care organization. Employment within a health insurance company with similar duties may be substituted. Additional education and/or general office experience is beneficial.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

  1. Ability to collect on delinquent accounts with payers or patients.
  2. Knowledge of the Fair Debt Collection Practices Act.
  3. Knowledge of computer systems, programs, applications.
  4. Knowledge of medical terminology, CPT and ICD-9 Codes, modifiers.
  5. Knowledge of medical billing/collection practices.
  6. Knowledge of HIPAA guidelines.
  7. Knowledge in medical coding.
  8. Skill in general office procedures, data entry/ten key, telephone etiquette.
  9. Good oral and written communication.
  10. Skill in gathering, analyzing, and evaluating data.
  11. Excellent customer service skills are required.
  12. Knowledge of payer guidelines.

ENVIRONMENTAL/WORKING CONDITIONS: Position is within a normal business office environment. Position involves frequent contact with staff, patients, and the public. Work may be stressful at times. 

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear.  The employee will be sitting 6-8 hours a day.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  This position requires the use of computer equipment.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION:This position is responsible for providing professional clinical care to patients under supervision of Physicians and the Clinical Supervisor.  This position acts as a liaison between the patient and the physician and is the primary support to the physician assisting with daily coordination of patient care. The Clinical Assistant must exhibit core values of respect, integrity, innovation and compassion.

LOCATION: Huntersville

SUPERVISION RECEIVED: Reports to Clinical Supervisor or Office Manager

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

  1. Review and complete inbox tasks.
  2. Address patient calls/portal in a timely manner.
  3. Assess, address, triage patient issue per Charlotte Gastro protocol and make appointments as needed.
  4. Communicate information to physician via inbox/cortex.
  5. Communicate physician orders/advice and test results to patient via patient portal, phone call or letter.
  6. Document all instructions and responses in EMR.
  7. Review pending tests file. Obtain all test results. Evaluate, scan to chart, and task physicians.
  8. Document and escribe prescription refill requests per physician approval.
  9. Obtain prior authorizations as necessary.
  10. Prepare EMR 2 days prior to appointment date ensuring all test results and pertinent records are in chart. Utilize Epic to obtain records. For non-Epic providers that medical records have been unable to obtain records, contact the patient’s referring office. These may include, but not limited to, op notes, hospital summaries, lab reports, office notes, etc.
  11. Ensure completion of Colon Recall files.
  12. Maintain confidentiality in matters regarding the clinic, physicians, patients, and employees.

EDUCATION: RN graduate from accredited school of nursing, LPN graduate from accredited school of nursing, CMA or RMA graduate from accredited program.

EXPERIENCE: 2-3 years experience as a Clinical Assistant for an internal medicine or specialty practice preferred.

CERTIFICATES AND LICENSES: RNs and LPNs must have valid NC nursing license. CMAs and RMAs must have current certification. The employee must have current BLS card and CPR certification.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

  1. Knowledge of medical terminology.
  2. Good organizational skills. Detail oriented.
  3. Good verbal and written communication skills.
  4. Ability to establish priorities and meet deadlines.

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations and other conditions common to clinic environment. Irregular hours are not common, but possible. 

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds may rarely need to lift in excess of 50 pounds (patients). Vision must be corrected to 20/20. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment and has the potential to be stressful at times.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION: This position provides nursing care to patients before, during, and after undergoing endoscopy procedures. She/He assists the physician with GI endoscopy procedures and supervises non-licensed personnel who are assigned to patient care. She/He administers moderate sedation to patients.

LOCATION: Ballantyne

SUPERVISION RECEIVED: Reports to Endoscopy Manager

EDUCATION: Graduate from accredited school of nursing

EXPERIENCE: Procedure room, prep, and recovery experience. Endoscopy, PACU, or ICU experience required.

CERTIFICATES AND LICENSES: Current North Carolina RN licensure, current BLS, ACLS certification required.

FLSA DESIGNATION: Non-Exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

GENERAL SUMMARY OF POSITION: This position assists the physician with endoscopy procedures demonstrating knowledge of principles and practice of aseptic technique. Duties include the cleaning, disinfecting, minor repair, and organization of endoscopy instruments, stocking of equipment and supplies.

LOCATION: Charlotte (Randolph Road)

SUPERVISION RECEIVED: Reports to Endoscopy Manager

EDUCATION: High school graduate with additional technical training in the medical field such as CMA, NA, etc.

ESSENTIAL FUNCTIONS:

  1. Perform endoscopy room scrub duties and assist with circulating duties as required.
  2. Set up/prepare each procedure room for each new procedure.
  3. Assist in transporting patients to and from the procedure rooms, and placing monitor equipment on patient.
  4. Clean, disinfect, and maintain endoscopic instruments and accessories in working order. Troubleshoot and recognize malfunctions. Notify management when equipment is in need of repair.
  5. Maintain a clean and safe patient care environment, implement and follow infection control procedures according to CGH policy and OSHA guidelines.
  6. Follow SGNA guidelines in cleaning and disinfection of equipment.
  7. Maintain appropriate levels of supplies in procedure rooms and reprocessing room.
  8. Notify appropriate personnel when supplies or equipment need to be reordered.
  9. Assist RN with identification and preparation of specimens.
  10. Practice conservative utilization of supplies.
  11. Display positive behaviors, approaches, attitude and commitment to interpersonal service toward patients and co-workers.
  12. Maintain confidentiality of all patient information.
  13. Maintain log of pathology specimens.
  14. Assist unlicensed personnel in their duties when possible.
  15. Display positive behaviors, approaches, attitude, and commitment to interpersonal service toward patients and co-workers.

EXPERIENCE: At least six (6) months direct patient care experience.

CERTIFICATES AND LICENSES: Must have current BLS certification.

QUALIFICATIONS (Knowledge, Skills, and Abilities):  The job holder must demonstrate current competencies applicable to job position including but not limited to:

 CLERICAL:

  1. Computer: Look up appointments, look up and enter patient information into computer.
  2. Phone System: Transfer calls, overhead page, interoffice extensions, and calling satellite offices.

CLINICAL:

  1. Procedures: Colonoscopy and EGD
  • Biopsy
  • Hot biopsy
  • Snare polypectomy
  • Polyp retrieval
  • Heater probe
  • Cytology brushings
  • Oral suctioning of patients
  • Gold probe
  1. Handling, preparation, and labeling of specimens
  2. Proper care and handling of endoscopes and all associated equipment
  3. Cleaning and disinfection of endoscopes and all reusable equipment
  4. Setting up of endoscopes; check air/water, suction, and white balance
  5. Placing monitors on patients (EKG, blood pressure, and pulse oximeter)
  6. Place nasal cannula on the patient and connect to the oxygen tank
  7. Perform daily cidex concentration checks and document in appropriate log
  8. Document on daily room disinfection log
  9. Proper handling and storage of biohazardous waste

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations and other conditions common to clinic environment. 

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee will be standing 6-8 hours a day. The employee must occasionally lift and/or move small objects up to 25 pounds and will routinely lift/turn patients. She/He must also have the ability to push and pull patients via stretcher and wheelchair. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Good stamina required to work in a fast paced environment. She/He must be able to think quickly and accurately in stressful situations. This position requires the use of computer equipment.

FLSA DESIGNATION: Non-Exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

If you are looking to join a cohesive management team with a proven track record of excellence, this is the position for you!  We are an organization that strives to provide our patients with an exceptional healthcare experience.

GENERAL SUMMARY OF POSITION: The Director of Ancillary Services is responsible for managing and directing the overall operations and facilities of an ambulatory surgery center, pathology lab and infusion center. The right fit will have strong financial management, budgeting, purchasing, contract negotiation and leadership experience. This role provides leadership to ensure attainment of strategic objectives, the delivery of quality healthcare services, and other related lines of business. 

LOCATION: Huntersville

SUPERVISION RECEIVED: The Director of Ancillary Services reports to the CEO and Medical Director. 

EDUCATION: Bachelor’s degree required.

EXPERIENCE: A minimum of five (5) years’ experience in healthcare administration/management, preferably in an ambulatory setting, with experience in facility management, operations management, human resources management and finance. Bachelor’s degree required.

The job holder must demonstrate current competencies applicable to job position including but not limited to:

Previous leadership, facilities, and operations management success

Previous facilities accreditation experience

In-depth knowledge of risk management and patient safety

Data-driven leader

Proficient in MS Word, Outlook, Access, Excel

A broad understanding of ASC & Medical Group Operations

Strong report writing and presentation skills

Excellent interpersonal abilities, customer service skills and public relations savvy

Experience with electronic medical records (ER) systems.

FLSA DESIGNATION: Non-Exempt

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