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NURSING, CLINICAL & ENDOSCOPY CAREERS

At Charlotte Gastroenterology & Hepatology, we strive to provide our patients with an exceptional healthcare experience. The key to achieving that goal is to hire dedicated, patient-focused staff members. If you want to work for a medical practice with a team-oriented culture, please explore our open positions. As part of our commitment to recruiting the best candidates, we offer competitive pay and benefits. Click here for our latest practice news.

“I have been an endoscopy nurse with Charlotte Gastro for almost 7 years. I have been the team leader for several years now. I have had the privilege to work with a great group of co-workers and many wonderful physicians. We at Randolph are more like family than co-workers.”
Kathy D., RNRandolph Road Location
“Working at CGH has helped me further my career as an endoscopy nurse. I started in October 2013 as a contract nurse, then hired on as a CGH employee in January of 2014. Since then, I have had the opportunity to work with many great physicians, nurses, and endoscopy techs across all CGH units. During this time, I have become the unit team leader at Randolph Rd endoscopy center, and now the Endoscopy Manager at Randolph Rd. It’s been a good company to grow with.”
Astor Mitchell, RNRN Endoscopy Unit Manager, Randolph Road Location
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DUE TO CHARLOTTE GASTROENTEROLOGY & HEPATOLOGY EXPANSION, CGH IS TAKING APPLICATIONS FOR THE FOLLOWING POSITIONS:

SUPERVISION RECEIVED: Reports to Clinical Supervisor or Office Manager

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

  1. Assist physician with patient care:
    -Escort patient to exam room.
    -Obtain vital signs, list medications, brief history, chief complaint, update/input past medical/surgical history, allergies, patient completed review of systems (ROS).
    -Assist physicians with exams, diagnostic procedures, treatment.
    -Provide patient care as ordered to include but not limited to labs, medications, injections, hospital admissions, etc.
    -Provide prep instructions and educational material to patient.
    -Escort patient to check-out.
    -Document all orders performed and send paperwork to appropriate departments.
  2. At end of day, ensure exam rooms are stocked and ready for the next day.
  3. Sample Closet:
    -Request samples when needed.
    -Check drug closet weekly.
    -Escort drug reps to and from closet. Help obtain MD signature for visit.
    -Check samples monthly for EXP date.
  4. Check bio-hazard twice a month and make sure it is sealed to be picked up when box is full. They may not pick up if not sealed.
  5. Change disinfection log sheets in all rooms once a month.
  6. Prepare EMR one week prior to appointment date ensuring all test results and pertinent records are in chart. Utilize Epic to obtain records. For non-Epic providers that medical records have been unable to obtain records contact the patient’s referring office. These may include, but not limited to, op notes, hospital summaries, lab reports, office notes etc.

There may be times when a patient flow specialist may not have an assigned provider due to provider schedules. During this time, the clinical assistant may be assigned to:

  1. Assist triage clinical staff with the following:
    -Patients
    -Phone calls/Voice mails
    -Call backs/results
    -Medication calls and questions
    -Scheduling and rescheduling tests/procedures
    -Prior authorizations
    -Assignments as necessary by triage assistant
  2. Assist clerical staff when needed:
    -PTO coverage
    -Calling and confirming patients
    -Answering phones/voice mails
    -Confirm hospital patients for the next day
    -Schedule procedures, xrays, and other tests
    -Arrange tests and appointments for patients when referred to other doctors

Moderate travel to all CGH satellite locations as provider schedules require.

EDUCATION: RN graduate from accredited school of nursing, LPN graduate from accredited school of nursing, CMA or RMA graduate from accredited program.

EXPERIENCE: Specialty/Internal Medicine experience preferred.  New graduates from an accredited program.

CERTIFICATES AND LICENSES: RNs and LPNs must have valid NC nursing license. CMAs and RMAs must have current certification. The employee must have current BLS card and CPR certification.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

  1. Knowledge of medical terminology.
  2. Good organizational skills. Detail oriented.
  3. Good verbal and written communication skills.
  4. Ability to establish priorities and meet deadlines.

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations and other conditions common to clinic environment. Irregular hours are not common, but possible.

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds may rarely need to lift in excess of 50 pounds (patients).  Vision must be corrected to 20/20. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment and has the potential to be stressful at times.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

SUPERVISION RECEIVED: Reports to Clinical Supervisor or Office Manager

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

  1. Assist physician with patient care:
    -Escort patient to exam room.
    -Obtain vital signs, list medications, brief history, chief complaint, update/input past medical/surgical history, allergies, patient completed review of systems (ROS).
    -Assist physicians with exams, diagnostic procedures, treatment.
    -Provide patient care as ordered to include but not limited to labs, medications, injections, hospital admissions, etc.
    -Provide prep instructions and educational material to patient.
    -Escort patient to check-out.
    -Document all orders performed and send paperwork to appropriate departments.
  2. At end of day, ensure exam rooms are stocked and ready for the next day.
  3. Sample Closet:
    -Request samples when needed.
    -Check drug closet weekly.
    -Escort drug reps to and from closet. Help obtain MD signature for visit.
    -Check samples monthly for EXP date.
  4. Check bio-hazard twice a month and make sure it is sealed to be picked up when box is full. They may not pick up if not sealed.
  5. Change disinfection log sheets in all rooms once a month.
  6. Prepare EMR one week prior to appointment date ensuring all test results and pertinent records are in chart. Utilize Epic to obtain records. For non-Epic providers that medical records have been unable to obtain records contact the patient’s referring office. These may include, but not limited to, op notes, hospital summaries, lab reports, office notes etc.

There may be times when a patient flow specialist may not have an assigned provider due to provider schedules. During this time, the clinical assistant may be assigned to:

  1. Assist triage clinical staff with the following:
    -Patients
    -Phone calls/Voice mails
    -Call backs/results
    -Medication calls and questions
    -Scheduling and rescheduling tests/procedures
    -Prior authorizations
    -Assignments as necessary by triage assistant
  2. Assist clerical staff when needed:
    -PTO coverage
    -Calling and confirming patients
    -Answering phones/voice mails
    -Confirm hospital patients for the next day
    -Schedule procedures, xrays, and other tests
    -Arrange tests and appointments for patients when referred to other doctors

Moderate travel to all CGH satellite locations as provider schedules require.

EDUCATION: RN graduate from accredited school of nursing, LPN graduate from accredited school of nursing, CMA or RMA graduate from accredited program.

EXPERIENCE: Specialty/Internal Medicine experience preferred.  New graduates from an accredited program.

CERTIFICATES AND LICENSES: RNs and LPNs must have valid NC nursing license. CMAs and RMAs must have current certification. The employee must have current BLS card and CPR certification.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

  1. Knowledge of medical terminology.
  2. Good organizational skills. Detail oriented.
  3. Good verbal and written communication skills.
  4. Ability to establish priorities and meet deadlines.

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations and other conditions common to clinic environment. Irregular hours are not common, but possible.

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds may rarely need to lift in excess of 50 pounds (patients).  Vision must be corrected to 20/20. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment and has the potential to be stressful at times.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

A day in the life as a CMA at CGH includes working on-site at one of our privately-owned medical practice facilities. He/she has exceptional customer service skills with empathy and respect towards our patients. They primarily assist providers in daily office flow by rooming/discharging patients. Reports to the clinical office manager.

Registered Nurse- Endoscopy

LOCATION: All Endoscopy Units

SUPERVISION RECEIVED: Reports to Endoscopy Manager

EDUCATION: Graduate from accredited school of nursing

EXPERIENCE: Procedure room, prep, and recovery experience. Endoscopy, PACU, or ICU experience required.

CERTIFICATES AND LICENSES: Current North Carolina RN licensure, current BLS, ACLS certification required.

FLSA DESIGNATION: Non-Exempt

A day in the life as a CGH Endoscopy RN includes working on-site at one of our privately-owned medical practice facilities. He/she assists and preps patients for their procedures all in our privately-owned endoscopy units. Reports to the Clinical Office Manager. Our Endosopy RN’s must make every patient feel welcomed and also must have respect and compassionate qualities.

LOCATION: Mooresville, Lake Norman Endoscopy Center & Randolph Road

SUPERVISION RECEIVED: Reports to Endoscopy Manager

EDUCATION: High school graduate with additional technical training in the medical field such as CMA, NA, etc.

ESSENTIAL FUNCTIONS:

  1. Perform endoscopy room scrub duties and assist with circulating duties as required.
  2. Set up/prepare each procedure room for each new procedure.
  3. Assist in transporting patients to and from the procedure rooms, and placing monitor equipment on patient.
  4. Clean, disinfect, and maintain endoscopic instruments and accessories in working order. Troubleshoot and recognize malfunctions. Notify management when equipment is in need of repair.
  5. Maintain a clean and safe patient care environment, implement and follow infection control procedures according to CGH policy and OSHA guidelines.
  6. Follow SGNA guidelines in cleaning and disinfection of equipment.
  7. Maintain appropriate levels of supplies in procedure rooms and reprocessing room.
  8. Notify appropriate personnel when supplies or equipment need to be reordered.
  9. Assist RN with identification and preparation of specimens.
  10. Practice conservative utilization of supplies.
  11. Display positive behaviors, approaches, attitude and commitment to interpersonal service toward patients and co-workers.
  12. Maintain confidentiality of all patient information.
  13. Maintain log of pathology specimens.
  14. Assist unlicensed personnel in their duties when possible.
  15. Display positive behaviors, approaches, attitude, and commitment to interpersonal service toward patients and co-workers.

EXPERIENCE: At least six (6) months direct patient care experience.

CERTIFICATES AND LICENSES: Must have current BLS certification.

QUALIFICATIONS (Knowledge, Skills, and Abilities):  The job holder must demonstrate current competencies applicable to job position including but not limited to:

 CLERICAL:

  1. Computer: Look up appointments, look up and enter patient information into computer.
  2. Phone System: Transfer calls, overhead page, interoffice extensions, and calling satellite offices.

CLINICAL:

  1. Procedures: Colonoscopy and EGD
  • Biopsy
  • Hot biopsy
  • Snare polypectomy
  • Polyp retrieval
  • Heater probe
  • Cytology brushings
  • Oral suctioning of patients
  • Gold probe
  1. Handling, preparation, and labeling of specimens
  2. Proper care and handling of endoscopes and all associated equipment
  3. Cleaning and disinfection of endoscopes and all reusable equipment
  4. Setting up of endoscopes; check air/water, suction, and white balance
  5. Placing monitors on patients (EKG, blood pressure, and pulse oximeter)
  6. Place nasal cannula on the patient and connect to the oxygen tank
  7. Perform daily cidex concentration checks and document in appropriate log
  8. Document on daily room disinfection log
  9. Proper handling and storage of biohazardous waste

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations and other conditions common to clinic environment.

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee will be standing 6-8 hours a day. The employee must occasionally lift and/or move small objects up to 25 pounds and will routinely lift/turn patients. She/He must also have the ability to push and pull patients via stretcher and wheelchair. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Good stamina required to work in a fast paced environment. She/He must be able to think quickly and accurately in stressful situations. This position requires the use of computer equipment.

FLSA DESIGNATION: Non-Exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM

A day in the life as a CGH Endoscopy Technician includes working on-site at our privately-owned medical practice facilities. He/she spends the day assisting the physician with endoscopy procedures demonstrating knowledge of principles and practice of aseptic technique. Duties include the cleaning, disinfecting, minor repair, and organization of endoscopy instruments, stocking of equipment and supplies.

GENERAL SUMMARY OF POSITION: This position is responsible for managing and administering the patient/clinical services in the clinic.

ESSENTIAL FUNCTIONS:

  1. Directs and supervises clinical services in accordance with governmental and other regulatory standards.
  2. Facilitates development of department.
  3. Oversees patient needs and suggests solutions to patient care problems.
  4. Responsible for managing the clinical staff resolving problems and ensuring the needs of each are met.
  5. Evaluates the performance of staff by monitoring individual work performance and obtaining feedback from patients, physicians, and other personnel in order to accurately evaluate employees.
  6. Conducts special projects and studies as directed by Practice Management.
  7. Conducts monthly clinical meetings. In doing so, prepares the agenda, records the minutes,  and communicates the information as directed to appropriate persons.
  8. Monitors daily operating activity of the department such as work load, staff productivity, and prepares various reports in order to effectively plan future department resources.
  9. Responsible for ensuring the clinical staffs compliance with OSHA HIPAA and CLIA regulations.
  10. Moderate travel to all CGH satellite locations as physician schedule requires.

A day in the life as a CGH Clinic Manager at the Ballantyne and Matthews offices supervises and is responsible for managing and administering the patient/nursing services in these offices. They will need knowledge of management and organizational theory to supervise the operation of the department including principles of employee development to train, delegate and mentor staff. Along with knowledge of medical safety practices and requirement to evaluate existing standards. This position will make sure the offices are running smoothly and has great communication and leadership skills and will work on-site daily to ensure the best patient experience. 

 

Our Benefits:

Paid time off (PTO)

Paid holidays

Employee health insurance

Dental/vision insurance

Life insurance

401K

Profit Sharing

Direct Deposit

Opportunities for advancement

Disability Insurance

Great Work Environment

APPLY HERE