Refund Policy
Charlotte Gastroenterology & Hepatology PLLC processes refunds for overpayments, duplicate payments, and additional payments received from insurance. Any overpayment or credit will first be applied to open account balances.
Refund Processing
Refunds are issued by check only. Please allow 30 business days for processing. If you believe you made an error in your transaction, contact us immediately at (704) 377-4009 so we can begin the cancellation or refund process.